Destinations & Carriers
We ship to over 170 countries. If you live somewhere that’s not listed in the countries list in checkout we’re very sorry. Hopefully, we will be able to ship to your country in the near future.
We offer FedEx Express or Aramex for international shipments and ACS for deliveries within Greece. The available delivery services are based on your selected location and will be displayed in the checkout.
Cost & Delivery Time
The delivery cost is 10.00€ flat for all international shipments and free for all deliveries within Greece.
The estimated delivery time is based on your location. We always aim to process and dispatch all orders within 24 business hours. In most of cases it takes
- 1-2 business days for deliveries within Greece and the EU.
- 2-4 business days for deliveries in the Middle East and North America.
- 3-5 business days for deliveries in the rest of the world.
When your order is dispatched from our warehouse you will receive a shipping confirmation with your tracking number and a more exact delivery date. Our warehouse only operates during business hours, Monday to Friday.
If you have not received this email you can check your spam filter to see if the email has accidentally ended up there. If you cannot find your shipping confirmation please contact our customer service team and we will assist you further.
I did not receive my order, what shall I do?
If you haven’t received your order within the expected delivery time, please contact our customer service within 15 days* from the date the order was placed.
*After this period of time, we are not able to claim any lost orders.
Tariffs & Insurance
For deliveries within the EU no customs clearance is needed and the prices are inclusive of all costs, i.e DDP, Delivery Duty Paid
International shipments are sent DAP, Delivered at Place. This means any potential tariffs have to be paid by the end customer. DIfferent economic zones apply different tariffs to sunglasses. The final amount will be calculated once the shipment is checked from your local custom authorities.
The insurance covers accidental damage and/or missing item(s) during the shipment process. Due to the nature of international shipping, damage and/or missing items during transit cannot always be entirely avoided or predicted. Should such a situation occur, please contact our customer service team and we will contact the shipping company directly to claim financial compensation.